时间：2025-10-08 08:18:17 来源：网络整理编辑：熱點
Cell phone video captured a bewildered man at Starbucks this week asking Philadelphia police why the
Cell phone video captured a bewildered man at Starbucks this week asking Philadelphia police why they were arresting his two black friends.
Onlookers said there didn't appear to be a reason for the arrest. The men were simply sitting at the coffee shop, waiting for their business associate -- the aforementioned bewildered man -- to show up before placing their orders.
SEE ALSO:The tech talent gap is real. Increased diversity is the solution.Now, Starbucks has confirmed that the incident was a mistake, and "are disappointed this led to an arrest."
The three-sentence apology, however, is short on details or a even just a blunt admission of guilt. The company did not reply to Mashable's request for more details at the time of this publication.
We apologize to the two individuals and our customers for what took place at our Philadelphia store on Thursday. pic.twitter.com/suUsytXHks
— Starbucks Coffee (@Starbucks) April 14, 2018
On April 12, a Twitter user posted a 45-second video of the arrest online, in which she commented: "All the other white ppl are wondering why it’s never happened to us when we do the same thing."
@Starbucks The police were called because these men hadn’t ordered anything. They were waiting for a friend to show up, who did as they were taken out in handcuffs for doing nothing. All the other white ppl are wondering why it’s never happened to us when we do the same thing. pic.twitter.com/0U4Pzs55Ci
— Melissa DePino (@missydepino) April 12, 2018
The "same thing," specifically, is waiting for a friend or sitting at Starbucks before ordering a drink. This is obviously common in many Starbucks scenarios, as Starbucks is one of the nation's most popular meeting places.
As the company states on its website:
"It’s not unusual to see people coming to Starbucks to chat, meet up or even work. We’re a neighborhood gathering place, a part of the daily routine – and we couldn’t be happier about it."
Details are still lacking, but it appears a Starbucks employee may have called the police on the two black men who -- according to Commissioner Richard Ross -- didn't leave the establishment after they were refused access to the bathroom because they weren't paying customers.
In the tweeted statement, Starbucks apologized to the two customers. It's unlikely such a public apology would have occurred if Starbucks wasn't directly responsibly for the arrest.
It's also unlikely that Starbucks would have been forced to publicly apologize for the event had the video of the wrongful arrest not been published to social media. It became an issue they couldn't ignore.
As of 4:30 p.m. Eastern time on April 14, the Twitter video has accumulated nearly four million views and the social media conversation around it continues.
Tweet may have been deleted
Tweet may have been deleted
Tweet may have been deleted
Tweet may have been deleted
Starbucks CEO Kevin Johnson addressed the situation that occurred in Philadelphia later on Saturday with a statement posted in the company's newsroom. It owns what happened more explicitly than the initial statement, notably in this passage.
We have immediately begun a thorough investigation of our practices. In addition to our own review, we will work with outside experts and community leaders to understand and adopt best practices. The video shot by customers is very hard to watch and the actions in it are not representative of our Starbucks Mission and Values. Creating an environment that is both safe and welcoming for everyone is paramount for every store. Regretfully, our practices and training led to a bad outcome—the basis for the call to the Philadelphia police department was wrong. Our store manager never intended for these men to be arrested and this should never have escalated as it did.
UPDATEDApril 15, 2018, 11:12 a.m. ET with Starbucks CEO Kevin Johnson's statement.
TopicsSocial MediaTwitterRacial Justice
Wikipedia co2025-10-08 08:11
Students create impressive schoolwork waterfall to celebrate the end of the year2025-10-08 07:47
'Pirates of the Caribbean' box office is a series2025-10-08 07:10
Apple's answer to the Amazon Echo could be unveiled as early as June2025-10-08 06:52
'The Flying Bum' aircraft crashes during second test flight2025-10-08 06:52
Prince's secret energy investment could help solar startups under Trump2025-10-08 06:51
The next iPhone could have slower data than other flagships2025-10-08 06:03
Trump is back from Europe and ready to ruin Twitter again2025-10-08 05:50
Richard Branson 'thought he was going to die' in bike accident2025-10-08 05:45
Universal basic income experiments are popping up all over Europe2025-10-08 05:37
'Rocket League' Championship Series Season 2 offers $250,000 prize pool2025-10-08 08:17
Patrick Stewart drinks champagne from a shoe because this is a thing2025-10-08 08:01
MLB legend Mike Schmidt apologizes after inciting Twitter outrage2025-10-08 07:57
Tennis legend slammed for comparing LGBTQ activists to 'the devil'2025-10-08 07:54
Visualizing July's astounding global temperature records2025-10-08 07:36
China debuts driverless train that only needs white painted lines as tracks2025-10-08 06:40
Uber uses a dinosaur to show how you'd control a self2025-10-08 06:35
Here's why you should pay close attention to India's space program2025-10-08 06:35
Katy Perry talks 'Rise,' her next batch of songs, and how to survive Twitter2025-10-08 06:26
Twitter's LGBTQ heart emoji just got an inclusive update for Pride Month2025-10-08 06:25
