时间:2025-10-08 00:24:59 来源:网络整理编辑:探索
SYDNEY, Australia -- Walk through any Australian shopping mall, and you are likely to spot a Chemist
SYDNEY, Australia -- Walk through any Australian shopping mall, and you are likely to spot a Chemist Warehouse. Synonymous with bright yellow signs advertising heavily discounted vitamins and perfume, you might not expect the chain to dominate in China with an entirely different message.
Chemist Warehouse launched on Tmall Global, Alibaba's ecommerce platform for international products, just in time for Singles Day on Nov. 11, 2015.
Singles Day has become the world's largest online shopping event. Sales on the day last year across the Chinese retail giant amounted to an eye watering 91.2 billion yuan (A$1.8 billion) in 24 hours.
SEE ALSO:China's Tencent invests in India's Hike to take on WhatsAppThe day also marked an impressive arrival for Chemist Warehouse, company spokesperson Damien Gance told Mashable.
On Singles Day, Gance claimed Chemist Warehouse became the fastest retailer in the world to sell one million yuan (A$195,979) in products in just three minutes. Not done done there, Chemist Warehouse was the first merchant on Tmall Global to reach 10 million yuan (A$1.96 million) in sales in only 46 minutes, an Alibaba spokesperson confirmed.
"It was a very successful launch," Gance said, in a bit of an understatement.
Gance attributed the brand's Chinese success in part to marketing and messaging -- less mass media than its Australian catalogs and far more targeted. "We promote heavily what we do, and I think that was somewhat new and novel to Alibaba," he explained.
In an effort to reach a heavily mobile-focused set of customers, the company chose to market its products and brand online and on social media through platforms associated with Alibaba and the Internet portal Tencent, in addition to the Chinese messaging service WeChat.
Its pitch in China was one of origin, playing into local demand for reliable and safe healthcare and skincare.
"The primary driver for Chinese consumption of overseas products is provenance," Gance explained. "They want to ensure they're receiving the best product in the world." China is Australia's second largest market for pharmaceuticals, according to a 2015 report from Sydney University's China Studies Centre.
That strategy has been vital, because Chemist Warehouse has not always been able to compete on price in China. The fees associated with using Tmall and its Alipay payment gateway, among other costs, has meant they can't offer the kind of discounts Australian Chemist Warehouse shoppers get, Gance said.
"The primary driver for Chinese consumption of overseas products is provenance. They want to ensure they're receiving the best product in the world."
Importantly, it's offering products for which there is already heavy Chinese demand. "It's really saying to the consumer: You want this product? We can supply it at or near the price you can buy it elsewhere, but you know 100 percent this is legitimate product."
Gance said that message has worked for the Chinese consumer. "They'd rather spend a dollar buying Australian products with proven provenance, where they know the legitimacy of the supply chain and the legitimacy of the product, than 50 cents on a product where they can't find the provenance," he added.
On Tmall, Chemist Warehouse is selling mostly vitamin products, as well as healthcare and skincare. Its top sellers are the vitamin brands Swisse and Blackmores, as well as the Goat Soap line.
Much has been made in the media of overwhelming Chinese demand for baby formula clearing Australian supermarket shelves, but Gance said the company isn't offering such products at this point. "Our focus has been [healthcare and skincare] and we've always been able to maintain stock on the shelves for our Australians without having Chinese demand deplete what's available," he said."
Transacting on Tmall has some challenges, however. For one, the company needed to be set up with bonded warehouses within China, where product can be held without yet clearing customs.
Ultimately, selling on an ecommerce platform like Tmall Global helps simplify any quarantine or border issues. "The only real regulatory hurdle that we've had to encounter is the listing and registration of product into those bonded warehouses," he said.
While Chemist Warehouse would not disclose internal numbers, Gance said Chinese sales were still only a small portion of its overall sales.
Around 1,300 Australian brands currently sell on Tmall and Tmall Global, and Alibaba has announced plans to open its first Australian office in Melbourne by the end of 2016, in part to promote its platforms as an option for local companies.
Nevertheless, Gance warned first time players the process of getting ready for Chinese sales on Tmall can seem convoluted.
"If you're prepared to invest time, energy and capital in getting it right, the rewards upfront have been great, but there have been many Australian retailers who have failed," he said.
"Just like anything, application and aptitude can get a good result."
Give your kitchen sponge a rest on this adorable bed2025-10-08 00:24
海港或無法出征本賽季亞冠 人員不整僅去程航班得到確認2025-10-08 00:18
唏噓!曝阿布每月向朋友借100萬美元 為員工發工資2025-10-08 00:17
斯圖加特官方 :18歲日美混血中衛蔡斯2025-10-08 00:12
These glasses hide a fitness tracker on your face2025-10-07 23:35
記者:準入名單不代表參賽資格 審核不過關仍可能無法參賽2025-10-07 23:25
丹朱馬 :贏拜仁 ?還有進步空間 基米希:02025-10-07 23:24
官方 :中國小將溫子豪正式簽約西甲加的斯U14A隊2025-10-07 22:34
Sound the alarms: Simone Biles finally met Zac Efron2025-10-07 21:59
姆巴佩薩拉赫極限1換1? 克洛普 :買哈蘭德不好玩2025-10-07 21:44
Tyler, the Creator helped Frank Ocean celebrate 'Blonde' release in a delicious way2025-10-08 00:18
姆巴佩薩拉赫極限1換1 ? 克洛普 :買哈蘭德不好玩2025-10-08 00:09
滄州雄獅助教: 我們有很多有潛力的球員 一些會成為未來國腳2025-10-08 00:03
官方:科曼從2023年起擔任荷蘭隊主帥 簽約至2026年2025-10-08 00:03
New Zealand designer's photo series celebrates the elegance of aging2025-10-07 23:49
普拉蒂尼起訴FIFA主席因凡蒂諾貪腐 兩人曾是親密搭檔2025-10-07 23:44
辟謠!FIFA官方:世界杯及其它賽事不會有時長變更2025-10-07 23:04
曝FIFA計劃2022世界杯變革 常規時間延長至100分鍾2025-10-07 23:00
Twitter grants everyone access to quality filter for tweet notifications2025-10-07 22:52
大師級較量!瓜迪奧拉祭出心理戰 攻破西蒙尼550防線2025-10-07 22:07