时间:2025-07-19 06:36:52 来源:网络整理编辑:綜合
First Snapchat, now Wendy's. No one is safe from AI. The fast food chain will use an artificial inte
First Snapchat, now Wendy's. No one is safe from AI.
The fast food chain will use an artificial intelligence chatbot to take drive-through orders, reports The Wall Street Journal. The new chatbot runs on Google's natural-language processing software and is trained to understand customers' orders. It will officially launch in June at a company-owned Wendy's in Columbus, Ohio.
SEE ALSO:'Godfather of AI' has quit Google to warn people of AI risksTraining a chatbot for the drive-through is more complicated than you might think. The chatbot must understand allthe ways someone might order. For example, it knows that a customer might call Wendy's signature Frosty drink a milkshake and that a "JBC" is short for a junior bacon cheeseburger. To train the chatbot, Wendy's team worked with Google to customize its large language models (or LLMs) to include Wendy's specific terminology and slang.
Wendy’s Chief Executive Todd Penegor told The Wall Street Journalthat the chatbot will be very conversational and indistinguishable from a regular employee. But we will believe it when we see it. It was even taught to upsell customers and how to adapt to patrons changing their orders. Roughly 80 percent of orders at Wendy's are reportedly made through the drive-through, so the chatbot has the potential to make a huge impact.
Ordering through the drive-through is already stressful enough, and now we'll have to deal with AI taking our orders, too.
TopicsArtificial Intelligence
Carlos Beltran made a very interesting hair choice2025-07-19 06:32
Donald Trump congratulated Roseanne Barr for the 'Roseanne' ratings2025-07-19 06:12
Cryptocurrency startup wants to 'pay' you to watch porn, but there's a catch2025-07-19 06:11
Ai Weiwei shows giant artwork, slams Australia's treatment of refugees2025-07-19 05:33
Singapore rolls out video2025-07-19 05:22
These images from the National School Walkout are powerful beyond belief2025-07-19 04:47
Cryptocurrency businesses aren't afraid of Google and Facebook ad bans2025-07-19 04:27
John Boyega teases joining Marvel Cinematic Universe, but what role?2025-07-19 04:23
Two states took big steps this week to get rid of the tampon tax2025-07-19 04:02
Petition calls for Matt Smith to donate 'The Crown' pay to Time's Up2025-07-19 03:51
This company is hiring someone just to drink all day2025-07-19 06:33
How a meme helped Fleetwood Mac boost its chart position in 20182025-07-19 05:59
How a meme helped Fleetwood Mac boost its chart position in 20182025-07-19 05:58
Here's what the Google vs. Oracle lawsuit is all about2025-07-19 05:51
Researchers create temporary tattoos you can use to control your devices2025-07-19 05:24
Apple's next MacBook or iPad might have a haptic 'keyless' keyboard2025-07-19 05:02
Netflix's 'Wild Wild Country' is insanely gripping2025-07-19 04:49
Is there going to be 'Outlander' Season 5?2025-07-19 04:21
Teacher absolutely nails it with new homework policy2025-07-19 04:02
Star Wars Battlefront 2 progression2025-07-19 04:00